Shipping policy

Our goal is to offer you the best shipping experience possible. Orders are typically processed within 48 hours of being placed. Our distribution centers operate M-F from 9AM PST to 5PM CST. We do not process orders on the weekends. Once your order has been processed, it will be shipped and should arrive within an estimated 5 business days, although actual delivery times may vary.

We may occasionally offer free shipping promotions, so be sure to check for any current deals.

We do ship to Alaska, Hawaii, and US territories for a fee. Shipping rates are calculated at the time of checkout.

*Please Note: Free shipping promotions are only available in the contiguous US

We use reputable shipping carriers, typically UPS or FedEx, to ensure the safe and timely delivery of your order. Tracking information will be provided once your order has been shipped, and you can follow its progress using the carrier's website, this website or tracking service.

If you need to return or exchange an item, please review our Returns and Exchanges policy for detailed information on the process and conditions.

If you have any questions or concerns about your order, shipping, or returns, please don't hesitate to contact our customer support team at support@granitestone.zendesk.com. We're available M-F 9am-5pm to assist you.

International Shipping

We do not currently offer international shipping.